LeadDesk acquires ACE (Telia contact centre software platform)
- Acquirer
- LeadDesk
- Target
- ACE (Telia contact centre software platform)
- Deal Value
- $2.6M cash + up to $3.1M earn-out (SEK 25M + SEK 30M)
- Status
- Announced
- Announced
- July 20, 2026
What happened
LeadDesk announced an agreement to acquire Telia's contact centre software platform ACE in a carve-out transaction; the debt-free purchase price is SEK 25 million in cash with an additional revenue-based earn-out of up to SEK 30 million. The transaction is expected to close in Q4 2026, subject to Swedish FDI clearance and customary conditions.
Why it matters
This is a sector consolidation deal in telecom‑focused contact‑center software (CCaaS) that strengthens a European CCaaS vendor's presence in Sweden and the Nordics — signalling vendor consolidation and growing demand for regionally sovereign CCaaS solutions among telcos and public-sector customers.
Source: LeadDesk / MarketScreener (company release)
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